Get Help

Outcome

Get unstuck on setup, request a small-team evaluation, or point us at the next high-value workflow to document.

Before you open a request

Use the shortest matching doc path first:

If those still leave you blocked, use one of the request paths below.

Guided setup help

Use this when you want help getting to a concrete first outcome such as local chat, Discord, Telegram, hooks, or the OpenAI-compatible endpoint.

Best for: individual operators and self-hosted first runs
Include: version, OS, provider path, desired outcome, and the first failing step
Keep it public-safe: no secrets or private customer data

Open a guided setup help request

Team setup and pilot request

Use this when you are evaluating Carapace for a small team, want guided setup or hardening help, or want to talk through a managed pilot at a high level.

Best for: team evaluations and repeatable setup-assist conversations
Include: use case, team size, deployment expectations, blockers, and timeframe
Keep it public-safe: high-level only; we can move deeper follow-up off-thread if needed

Open a team setup / pilot request

Request a cookbook recipe

Use this if the missing piece is not product behavior but the lack of a concrete, step-by-step walkthrough for your environment.